Refunds

  • Refunds are made in form of store credit only.
  • The issued store credit does not expire.

  • We want you to love whatever you get from us at Anchiel so we would be happy to process a refund in form of Store credit only for products returned in it's original packaging, and in tagged, reusable and resell-able condition within 5 days of delivery.

  • Shipping costs are non-refundable.
  • Return shipping costs and taxes will be covered by the customer and products returned damaged or not in their original purchase condition with tags and labels may not be eligible for a refund.
  • We also won't be held accountable if the package gets lost during a return.
  • The store credit will be issued when the return has been received and processed.
  • A mandatory restocking fee of $9.99 is applied on all returned item.