FAQ
Ordering
Do Anchiel hats come in a box?
All Anchiel Hats come in our customized square-shaped sturdy boxes
that help our hats arrive to you intact and without distortion.
How long does it take to ship?
Products are shipped out between 2-3 business days after purchase.
Click on our shipping/returns to read extensively on our shipping policy.
How do I store my Anchiel Hat?
You can store your hat in our sturdy customized box or with hooks on a
satin-painted wall.
Can I dry clean my Anchiel hats?
Avoid soaking your hats in water or in a dryer. Use a damp cloth to get
rid of stains, if the stain is too deep, only send out to an experienced hat cleaner.
How do I know my hat size?
We have a step-by-step method on how to take your hat measurements.
Click on our size chart tab.
Can I cancel an order after placing it?
Unfortunately, once an order is placed we can’t make modifications.