How can we help?



Do Anchiel hats come in a box?

All Anchiel Hats come in our customized square-shaped sturdy boxes
that help our hats arrive to you intact and without distortion.

How long does it take to ship?

Products are shipped out between 2-3 business days after purchase.
Click on our shipping/returns to read extensively on our shipping policy.

How do I store my Anchiel Hat?

You can store your hat in our sturdy customized box or with hooks on a
satin-painted wall.

Can I dry clean my Anchiel hats?

Avoid soaking your hats in water or in a dryer. Use a damp cloth to get
rid of stains, if the stain is too deep, only send out to an experienced hat cleaner.

How do I know my hat size?

We have a step-by-step method on how to take your hat measurements.
Click on our size chart tab.

Can I cancel an order after placing it?

Unfortunately, once an order is placed we can’t make modifications.